Data Deletion
You can ask us to delete your Hishabkari account and the data connected to it at any time.
How to request deletion
- Email hello@hishabkari.com from the email address of your account with the subject “Delete my data”.
- Tell us your business name and whether you want to delete (a) the whole account, or (b) only the data from a connected Facebook, Instagram or WhatsApp account.
- We confirm that the request came from you, then complete it within 30 days and email you when it is done.
What is deleted
- Your account and login details.
- Your business data: products, stock, orders, invoices, customers, expenses, dues, staff and assets.
- Messages and comments received from Facebook, Instagram, WhatsApp and website chat, and the stored access tokens.
- Connection keys for couriers, WooCommerce and Shopify.
What we may keep
Billing and payment records we must keep by law, kept only as long as required. Backups are overwritten within a few weeks.
Remove Hishabkari from Facebook or Instagram yourself
- In Facebook, go to Settings and privacy > Settings > Business integrations.
- Find Hishabkari and choose Remove. This stops us receiving new data.
- Then email us if you also want past messages deleted.